- United States
- United Kingdom
- The Netherlands
- New Zeeland
- US Territories
All countries outside the US or its territories are shipped via DHL Express. We also ship to other countries worldwide through our partner Bongo. Please see our International Shipping Information Page
for more information about Bongo shipments. We also ship to US military addresses (APO, FPO). We ship based on the shipping weight of the products ordered. We found this to be the most accurate way to obtain true shipping costs. Keep in mind that the shipping weight may be higher than the actual weight of the order because shipping weight takes in to account the dimensional weight (how much space the package takes up) of the shipment. For example a large plastic tote may only weigh a few pounds but it will ship at a much higher weight because of its size. All carriers use dimensional weight.
The Organization-Store.com understands that shipping cost are a concern for our customers so we try to have accurate shipping weights on our products. We have found that having accurate weights and shipping based on those weights is the best way to obtain fair and correct shipping costs. Unlike many sites we do not artificially inflate our prices to cover shipping costs. You are always guaranteed the lowest price on anything we sell.
The Organization-Store.com uses both Fed Ex, Asendia and USPS as our primary small package carriers. We reserve the right to use which ever carrier or method we feel is the most cost effective method to have your package arrive in the time you specified in your shippng choice.
The Organization-Store.com attempts to ship all in stock orders received by 2:00 pm Eastern Time that same day. For expedited shipping (2nd Day or Next Day Air) we guarantee to ship in stock orders the same day if the order is received by 2:00 pm Eastern Time. Expedited orders are not moved or delivered over weekends or holidays, so those days should not be counted for the expected delivery time. Expedited shipping to Hawaii and Alaska takes one additional day to deliver than the chosen shipping method indicates (i.e. 2nd Day Air takes 3 days, and Next Day Air 2 days).
Please keep in mind that the 2:00 pm same day shipping for in stock orders shipping ground is a goal that we hit most of the time but is not a guarantee. We can not ship the same day for any order where all items ordered are not in stock, or the item will be drop shipped from our vendor. Also if you provide us with a questionable or inaccurate shipping address or we will have to contact you regarding your address your shipment will be delayed. In these cases the faster you respond to our phone call or email the faster we can ship your order.
The Organization-Store sells some items that are just too big or heavy to ship via our small parcel carriers like Fed Ex. These items are identified on the individual item pages and require us to use an LTL (less than truckload) carrier. These carriers use a left-gate to assist in delivery but will only deliver to the curb near your home or business. If you would like the item delivered inside (first floor only) you may purchase inside delivery for $100.00. More complicated inside deliveries or to floors other than ground level will require additional charges which can be quoted before delivery. LTL carriers require you to be home for delivery so they will call in advance to set a delivery appointment.
As stated above we ship world wide to over 200 countries. All customers outside the United States where we are shipping direct are responsible for any additional duties, taxes or charges assessed by their governments. If you are shipping to one of our direct ship countries (above) please see our Shipping Rate Table
For all other countries all duties, taxes and brokerage is included in the shipping cost. Please see our International Shipping Page
Drop ship means that an order, or part of an order will be shipped to you directly from our vendor. This is usually done to save shipping costs, and to help keep our prices low. For drop shipped items you will not see a quantity under the shipped column on your invoice. Some drop shipped items are special order, and therefore are not returnable. These items will be marked on the item page. Some of our vendors, like the ones with custom products take longer to ship. Please allow an extra couple weeks for delivery.
Customers are responsible for providing us with their correct shipping address. Fed Ex charges us a fee of $15.00 for all address corrections including incorrect or missing business names. We must pass this fee on to you if you provide inaccurate shipping information on your order so please double check your address before you complete your order.
The following delivery timetable map is an estimate only, and applies only to FedEx Ground Shipping. USPS shipping may not adhere to this chart. By the beginning of December we will put a countdown clock on the site for ground holiday shipments identifying how much time you have to order to receive your shipment by Christmas. Factors such as severe weather conditions and holidays should be considered when calculating Ground shipping time.
As addressed above, in stock orders placed before 2:00pm ET will likely ship the same day. Orders placed after 2:00pm ET should ship the following business day. Please consider this when placing your order. Finally we utilize Fed Ex's Smart Post service to help save on shipping charges. Smart Post shipping usually takes an extra day or two for delivery.
Estimated Fed-Ex Transit Times - Ground Shipping (Does not include Smart Post)
The Organization-Store.com is located in South-East Michigan and we ship world wide to over 200 countries. We ship directly to the following countries: